Why is what I'm saying not being transcribed correctly?

On Langua, two different transcription technologies are available via Chat Settings.

These are the best available models for transcribing what you say. But they're not perfect, and it can be particularly hard to understand exactly what language learners are trying to say!

To maximise accuracy, we recommend not speaking in a noisy environment, and pausing the recording if you are not ready to speak (if you have 'auto-record' on).

If you're having trouble being understood, you may also want to hit pause before sending your reply so you can check it before sending, and also ensure 'auto-send' is off.

Both V1 and V2 models have an impressive ability to understand even if you switch languages half way through a sentence! V2 is better at recording this without translating anything.

Both models may occasionally hallucinate, writing random things that you did not say. This can occur if there is noise or music in the background, or if you leave the recording on and do not speak, e.g. if you cough and don't say anything.

Feel free to experiment and see which technology works best for you!

Occasionally, you may find that one of the models does not transcribe what you've said at all. This is frustrating but should be very rare. However, we have noticed it happen this December as AI providers have had trouble scaling their systems to keep up with demand. We do our best to help you switch provider if you experience an issue.