I cannot update the app on the Google Play Store.
We've seen this reported occasionally with the Play Store. According to Google, there are a few reasons why it can occur. Here's what Google recommends to try:
- Check your internet connection – Make sure you have a strong Wi-Fi or mobile data connection
- Check storage space – Ensure you have at least 1 GB of free space available
- Check for system updates – Go to Settings > System > Software update
- Close and reopen Google Play Store – Force close the app and restart it
- Restart your device – A simple restart can often resolve update issues
- Verify date and time settings – Make sure "Set time automatically" is turned on
For more detailed troubleshooting steps, visit Google's official support article.