I cannot update the app on the Google Play Store.

We've seen this reported occasionally with the Play Store. According to Google, there are a few reasons why it can occur. Here's what Google recommends to try:

  1. Check your internet connection – Make sure you have a strong Wi-Fi or mobile data connection
  2. Check storage space – Ensure you have at least 1 GB of free space available
  3. Check for system updates – Go to Settings > System > Software update
  4. Close and reopen Google Play Store – Force close the app and restart it
  5. Restart your device – A simple restart can often resolve update issues
  6. Verify date and time settings – Make sure "Set time automatically" is turned on

For more detailed troubleshooting steps, visit Google's official support article.