Your experience is important to us, so don't hesitate to get in touch!
Often, students are able to find the information they need by searching for an answer on our comprehensive help site -e. Try this - you may find answers instantly instead of having to wait to hear back (our team is small, may not be based in your time zone, and can't usually respond immediately).
If you still need to contact us, the way to access the contact form will depend on where you're reading this message:
If you're reading this message in the widget box on the main website, first click the X at the top right of this box, then you'll see 'Contact' at the top.
If you're instead reading this on the help site, you'll need to first click the '?' sign in the corner of your screen. It looks like this:
Then, select 'Contact' at the top of the box that pops up (as shown in the image further above) to open up the contact form.
Please mention the language you're learning and provide as much detail as possible to help us answer your question promptly.
If you need to contact your tutor and they haven't given you their email, you can contact them by replying to any booking confirmation, rescheduling or session reminder email (search 'LanguaTalk' in your email account to find one). Or, if you've been taking lessons with your tutor through Skype, you can message them there (their ID will be visible under My Tutors in your account).