Contact Us

At LanguaTalk, we're a small but dedicated team committed to providing an exceptional experience for our learners and tutors.

While we strive to ensure a smooth experience, we understand that issues may occasionally arise. Our support team is here to help, but please keep in mind that we have a very small team operating across different time zones.

To help us assist you more efficiently, we encourage you to first check our comprehensive help site as it may provide the answer you're looking for.

If you can't find a solution in our help docs, don't hesitate to reach out to us. The way to access the contact form will depend on where you're reading this message:

If you're reading this message in the widget box (shown below) rather than on the help website, first click the X at the top right of this box, then you'll see 'Contact' at the top.

If you're instead reading this on the help site, you'll need to first click the 'Help' button in the bottom-right corner of your screen. Then, select 'Contact' at the top of the box that pops up (as shown in the image further above) to open up the contact form.

Please mention the language you're learning and provide as much detail as possible to help us answer your question promptly, for example your tutor's name.

If you need to contact your tutor and they haven't given you their email, you can contact them by replying to any booking confirmation, rescheduling or session reminder email (search 'LanguaTalk' in your email account to find one). Or, if you've been taking lessons with your tutor through Skype, you can message them there (their ID will be visible under My Tutors in your account).

Want to contact us the old-fashioned way, by post? We're a fully remote company, but if you need an address, it's: LanguaTalk Inc., 122 E Main St, Suite 400-104, Medford, OR 97501.

Due to the number of learners and the international nature of our business, we don't provide phone support, but are always ready to help you resolve issues via email (through the Contact Form).